Questions and Answers

You will need to contact the relevant government agency in your area to obtain a valid residential tenancy agreement. We can assist you with this if required.

Number one rule of maintenance issues – knowing about them while they’re small and (hopefully) less costly to fix.

At RentingSmart, we obvioulsy cannot physically go in and fix your repairs requests, but we do provide the platform for your tenants to notify you really easily of any issues.

Number two rule of maintenance issues – great communication (if tenants know you’re onto it, they’ll be happy).

RentingSmart is web based and can be accessed from any Internet connected device in the world (just like online banking or Facebook). Therefore, there is nothing for you to download. This also allows us to make updates and roll out new features while you sleep. And don’t worry, your information is securely encrypted and backed up every single day for optimal safety of your confidential information.

Right now it is up to the landlord to collect the rent. We’ll remind your tenants of upcoming dues, and we will remind you to check your bank account when due too.

Absolutely. Our properties allow for one active lease at a time. If you have two tenants on the same lease each paying individually, you can certainly do this. If tenants are on multiple leases with different pay days or dates you would need to treat them as individual properties. Perhaps name them something like ’22a John Street’ and ‘22b John Street’

Yes, you can manage as many properties as you like. There is no limit. The software will allow you to view the dashboard per property. Sign up and create an account for one property, and as you get familiar with the system you can easily add more!